Niklas Rotherforth-Smith

Sales & Marketing Technology Consultant at LeadFabric. Passionate about creating customer experience-first ecosystems and leveraging technology to enhance sales and marketing strategies.

  • Understanding the North Star in CX

    Understanding the North Star in CX

    Discover how the North Star concept can guide your customer experience strategy. Learn to define, measure, and adapt your approach to boost satisfaction, loyalty, and business growth in a dynamic mark

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